Home » Why SureTech » Customer Focus

SureTech Assembly builds great custom cables.  Before that happens we build something more important first, a relationship with you.  Our attention to detail begins with understanding your company objectives and the project isn't over until we've helped meet them.  When you meet with SureTech Assembly to discuss your project you will see a fresh, customer centric approach, based on listening and supporting your ideas.  Here's how we do it...

What We Know

We never want to make assumptions about a customer, but we've never met a customer who didn't want these 2 things.

  • Their finished products built correctly
  • Those products delivered on time

At SureTech Assembly we have the processes in place to deliver on this every time.  Our Process Precision System is how we earned that ISO 9001:2015 certification and we intend to keep it.  If you want to see exactly what that means to your business we'd love to give you a tour.

What We Will Learn

Beyond the universal truths of "built correctly" and "delivered on time," we don't take anything else for granted. We know we can build the cable you need, but we want to make sure you're at ease with the whole process.  At SureTech Assembly we are willing to take the lead or follow yours.  Here's how...

  • Your Materials - We use what you require. Our supplier network is large and our buying power is great, which means we can help decrease the cost of those materials for you.  We'll work with you to ensure the materials for your cable assemblies make the best possible finished product at a great price. 
  • Your Specs - We make what you need. If there's an opportunity for an improvement that makes manufacturing less expensive, we'll talk about it. No pressure and no charge for the discussion.
  • Your Control - We work as an extension of your business. Your success is our focus and when we do the job right it's because of our collaborative efforts.